Privacy Policy

1. Introduction

Welcome to the Felicita Group LLC website. Felicita Group LLC ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to the Felicita Group LLC website (the "Service"). If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at book@vancityshortstays.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following: Name, Phone Number, Email Address, Mailing Address, Payment Information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To send administrative information to you.
• To fulfill and manage your orders and bookings.
• To respond to your inquiries and offer support.
• To send you marketing and promotional communications.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

6. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Service, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Service.

8. What Are Your Privacy Rights?

In some regions (like the European Economic Area and the UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

9. Updates To This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

10. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at book@vancityshortstays.com.